Thank you for calling Prudential HealthCare’s self-service system. Please have your plan member ID ready when prompted.
To check the status of a claim, press 1.
To verify eligibility and obtain benefit information, press 2.
To obtain our mailing address for claims, press 3.
To request a Primary Care Physician change, press 4.
To make an address change, press 5.
To request an ID card, press 6.
To request a provider directory, press 7.
To request a claim form, press 8.
To speak to a customer service representative, press 0, or hold on the line.
